Businesses all around the world are carrying out remote work initiatives, challenging organizations to put new policies and practices into place with often little time to organize structural support. Although we strongly recommend defining remote work processes and training first, in times of crisis or rapidly changing conditions, this level of preparation may not be feasible.
Here are three best practices to ensure business continuity and efficient remote collaboration:
Having the right set of tools can allow employees to remain productive and work collaboratively even from the comfort of their own home. Email alone is insufficient and with the rise of a modern workforce and evolving technology, digital collaboration tools now offer a wide range of features from instant messengers, to video conferencing, to file-sharing and more – often with free versions or trials available too. Bearing in mind that deploying and adopting a new set of tools can take time, especially in larger organizations, using a one-stop platform that includes all of the features your employees need to work remotely is vital. Other important factors to consider include:
Ease of use Collaboration starts with ease of use, as the defining experience that makes users contribute to conversations, adopt the tool, return without being forced and use the application on all devices.
Security Now is not the time to compromise on security. Make sure that the tool you choose protects your intellectual property outside of the four walls of the office.
Compliance Is it GDPR and/or CCPA compliant? Make sure the tool meets all the requirements for use across your organization.
Price Making a cost-effective decision will only facilitate the discussion and approval of a solution that you can roll out immediately.
Feature set Are you enabling your employees to be digitally productive? Check that your tool covers key collaboration capabilities, including video and audio calls, messaging, file-sharing, screen-sharing, etc.
It is safe to say that workers might feel isolated when working remotely for an extended period of time. Staying connected with co-workers whether for collaboration purposes or just being in touch can boost morale and reduce stress. It is primordial to establish a digital workspace where your employees can interact smoothly with one another as well as in a group. Video and chats are a great way to promote team engagement, conduct non-business related activities, engage in small talk, and can even result in newfound connections!
As businesses take action to protect employees from the health crisis by ceasing travel and implementing remote working plans, they inadvertently are exposing themselves to mass cyberthreats.
“The COVID-19 crisis is a wakeup call to ensure enterprise and government organizations not only have the infrastructure to support this but equally, that increased security measures are put into place to ensure employees have access to safe future ways of working and businesses are prepared for the future of work." Morten Brøgger, Wire™ CEO
Companies need a tangible solution that can empower a remote and mobile workforce while maintaining the highest levels of cybersecurity to protect their data - wherever it may go. There needs to be a method for communicating with a large mobile workforce that protects data, retains IP, establishes secure connections, and is as usable as the consumer applications that workers are accustomed to using in their personal lives.
To this end, it is crucial that organizations implement a technology that allows them to communicate information efficiently and securely without compromise. Unsecured information puts businesses in a vulnerable position, as the barriers to obtaining information decrease.
Experts from the National Cyber Security Centre (NCSC), have warned the public to be wary of cyber-criminals using the Coronavirus outbreak to launch online attacks:
“Malicious actors are actively utilising this pandemic to attempt to compromise individual’s accounts and organisation’s networks. The potential for human error will inevitably increase in the coming weeks.”
In truth, for companies of any scale, it’s not about just being prepared for a global pandemic, it’s about being prepared for the future, especially given that more than 50% of the workforce already work outside company premises on a weekly basis. The biggest challenge of a remote workforce is ensuring the integrity of company data outside the four walls of a physical office, its firewalls, and secure internet access. Digital assets are the lifeblood of an organization. Without them, there is no product, no service, no sales.
How is your organization handling remote work initiatives?
Wire is the most secure collaboration platform, transforming the way businesses communicate in the same way and speed that its founders disrupted telephony with Skype. Headquartered in Switzerland with offices in Berlin and San Francisco, Wire launched its collaboration and communications platform for businesses in early 2018 and today counts over 700 enterprise customers, making Wire the fastest-growing collaboration platform. Wire offers messaging, voice, video, file-sharing, and search, all protected by end-to-end encryption. Wire’s product suite has been recognised by both Forrester and Gartner as one of the most effective and secure communications platforms. Wire is consistently delivering ground-breaking innovation from a unique “message fortress” architecture to encrypted video conferencing, guest rooms and Messaging Layer Security (MLS).
Remote collaboration starts today with a free 30-day trial of Wire.