Hynovus Technologies is a young, fast-growing startup delivering high-value services in the scientific and technical sectors. The company’s work often involves sensitive client data, strict confidentiality agreements, and international collaboration, especially with customers in countries like Spain.

In a distributed work environment where home office setups are standard, Hynovus needed more than just a messaging app. They required a secure, reliable, and user-friendly platform that would enable fast, compliant communication between employees and clients, without compromising on privacy or ease of use.

When evaluating solutions, consumer-grade messengers like WhatsApp were immediately ruled out due to privacy concerns. The team began searching online for alternatives and quickly came across Wire.

Several factors made Wire stand out from the start. The Hynovus team was immediately impressed by Wire’s transparent pricing model, clarity around server locations (with infrastructure based in the EU), and the professional look and feel of the website, all signals of a solution built for serious business use.

When compared to alternatives like Teamwire and Threema, Wire had multiple advantages:

• No Minimum User Requirement: Unlike competitors that required a minimum of 25 licenses, Wire allowed Hynovus to get started with just their 5-person team, avoiding unnecessary overhead.
• Full Feature Access Across Devices: Other providers charged extra for multi-device installation, whereas Wire allowed seamless use across smartphones and laptops at no additional cost.
• User-Friendly Design: The interface was intuitive, and all team members, regardless of technical background, were able to start using it immediately.
• Enterprise-Grade Security: End-to-end encryption was essential for working under NDAs and maintaining trust with clients. Wire delivered this out of the box.

The rollout of Wire at Hynovus was frictionless. The app was quickly installed on all company smartphones and laptops, enabling secure communication across locations and time zones.

The team, being digitally fluent and motivated, encountered no issues during onboarding. There was no need for extensive training or support, Wire simply worked.

With Wire, daily collaboration at Hynovus transformed:

• Faster Project Cycles: Internal discussions around project steps became faster and more structured, a vital benefit given the company’s project-based business model.
• Secure Global Communication: Working with international clients now feels seamless, with encrypted calls and messages ensuring confidentiality even across borders.
• All-in-One Communication: Wire’s support for text, voice messages, video calls, and file sharing meant fewer context switches and no need for juggling multiple tools.
• Innovative Features: Lightweight features like the "ping" function helped cut through noise when urgent responses were needed, without being disruptive.

• Overall Satisfaction: Hynovus rates Wire a solid 10 out of 10. Compared to other tools they tried, the Wire experience was smoother, more secure, and better suited to startup needs.
• Efficiency Gains: The time saved through fast, structured communication has made a real difference. In a business built around custom projects, speed and clarity are essential.
• Positive Surprises: Besides core security features, small but thoughtful details, like Wire’s ping functionality, delivered unexpected everyday value.

Hynovus plans to expand the use of Wire as the company grows. Every new employee will onboard with Wire, ensuring a consistent and secure communication setup from the start.

One clear request for the future: maintain the EU-based infrastructure, especially hosting in Germany. For Hynovus, trust in the provider's infrastructure is non-negotiable and a key reason they continue to choose Wire.