At the pace that technology continues to change, it’s clear that the coming decade will continue to bring technological advances that evolve not only how we work, but the very nature of work itself. Taking this into consideration, organisations need to look at how they can make the most of new available technologies, but must also prioritise the serious issues of privacy, security and the importance of protecting digital assets and data — the most valuable commodities that modern organisations hold.
As work evolves into becoming more collaborative across borders, it makes sense that we’ve seen a trend in which modern workplaces are moving away from email towards more instant, dynamic forms of communication and collaboration. Need to check in with a colleague? Why send an email when you can message them in real-time, just as you would a friend or family member? Meetings and presentations can be done virtually and instantly, too.
Organisations have responded to this shift accordingly, by adopting the tools necessary to make work more flexible and communications more dynamic. As such, we’ve seen a shift where collaboration tools have become increasingly commonplace. In fact, according to market research, the enterprise collaboration space is projected to be worth £48.1 billion by 2024. This responds to the changing nature of the workplace, as well as driving further change of how we work.
In the coming decade, it will be more important than ever for market-leading technology providers to collaborate on an industry standard for privacy and security in this new digital era of work. One example of this already taking place is the Messaging Layer Security (MLS) working group set up by the Internet Engineering Task Force (IETF), of which founding members include Mozilla, Facebook, Wire, Google and Twitter. MLS is a new protocol currently being developed, that is designed to firm up the security of enterprise messaging platforms by employing end-to-end encryption within group communication. It has the potential to revolutionise the enterprise by making collaboration efficient, inexpensive, and secure.
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